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Shipping, Returns & Refunds

Shipping Policy

Pick up at Dock Guys in Winslow, Maine

Place your order and select the "Pickup in Store" option during checkout. You'll get an email when your order is ready to be picked up.

Delivery to your location

You get the delivery method chosen at checkout.

Select items can ship to Alaska & Hawaii.

We cannot ship to APO/FPO, P.O. Boxes, or U.S. Territories.

Please allow 3-5 business days for parcel ground delivery and 5-10 business days for home delivery in addition to order processing time which varies by product.

All returns are subject to Dock Guys standard return policy.

Void where prohibited.

Shipping Methods

Standard Ground
Standard Shipping is the default shipping method for most items and includes delivery by a small parcel carrier.

Priority Ground
Priority Ground Shipping includes 1-3 day delivery by a small parcel carrier. Priority Ground shipments are prioritized to pack and ship earlier than Standard Ground shipments.

Return & Refund Policy

Most new, unopened merchandise sold by Dock Guys can be returned within 90 days of purchase.

Returns for purchases with valid proof of purchase will be exchanged, refunded in cash, credited to your account as determined by Dock Guys.

Refunds will be issued to the original form of payment (credit card, cach, check). Returns for purchases made with a gift card or a Store Credit will be refunded as a Store Credit.

If you're missing your receipt, we may be able to locate it in our system. Receipts for purchases made with a credit or debit card or by check may be located in our system within 30 days of purchase. 

Written copies of Dock Guys' Return Policy will be provided upon request.